Step into a Bilingual Customer Service Representative position with Kohl & Frisch Limited in Concord, ON, on a full-time hybrid basis. Provide key support in order management and customer resolution during this 12-month contract.
This role empowers you to create strong customer relationships by addressing inquiries and issues while fostering a busy yet professional atmosphere. You will work collaboratively with the team and need to be in-office two days a month for effective teamwork and communication.
Key Responsibilities:
- Enter and manage customer orders accurately
- Address and resolve customer issues in a timely fashion
- Maintain clear communication with customers and team members
- Deliver high-quality customer support consistently
- Engage in proactive follow-up with clients
Requirements:
- High school diploma required
- Prior experience in customer service is beneficial
- Strong communication and interpersonal skills
- Proficient in Microsoft Office
- Capability to work independently with a proactive mindset
Advance your career in customer service with Kohl & Frisch Limited while making a difference for our valued customers.
