Lead Knix store operations at Markville Mall through sales metrics, team coaching, and an inclusive customer experience. Work full-time or part-time permanently.
As a Key Lead, you will act as leader on duty while driving Conversion Rate and Average Order Value. Coach team members through real-time feedback, side-by-side guidance, and product knowledge. Execute the Knix selling model through active listening, fitting support, and recommendations. Support visual merchandising, inventory routines, and operational compliance while modeling inclusion, authenticity, respect, and mutual support.
Key Responsibilities:
- Lead shifts, huddles, openings, and store closings
- Drive sales goals, Conversion Rate, and Average Order Value
- Coach team members on selling techniques and product knowledge
- Execute fitting support and genuine product recommendations
- Maintain visual standards, inventory, and operational workflows
Requirements:
- One to two-plus years of retail experience
- Keyholder, supervisory, or leadership experience preferred
- Understanding of Conversion, Average Order Value, and Units Per Transaction
- Strong mentoring, coaching, and interpersonal skills
- Canadian work authorization and ability to lift 25 pounds
Bring retail leadership, selling-model expertise, and coaching skills to Knix at Markville Mall while strengthening store performance.
Knix Retail Key Lead Markville Mall in Markham employer: Knix
At Knix, we pride ourselves on being an exceptional employer that values leadership and team empowerment in a vibrant retail environment. Our culture fosters growth and development, offering employees the chance to enhance their skills while creating memorable customer experiences. With a focus on accountability and operational excellence, working at our location means being part of a supportive community that prioritizes both employee satisfaction and customer loyalty.
