Lead Knix store execution in Hamilton through sales coaching, customer experience, and operational excellence as the leader-on-duty.
As Key Lead, you will foster inclusion, coach a high-performing team, and drive store performance. You will apply the Knix selling model, connect behaviors with retail metrics, and build brand loyalty through genuine product recommendations. This role supports Knix retail operations at 999 Upper Wentworth Street.
Key Responsibilities:
- Lead shifts, openings, closings, and team huddles
- Drive conversion rate and average order value
- Coach selling techniques and product knowledge
- Maintain visual standards, displays, and organized size runs
- Ensure POS, inventory, loss prevention, and safety compliance
Requirements:
- One to two-plus years of retail experience
- Previous keyholder, supervisory, or leadership experience preferred
- Understanding of conversion, AOV, and UPT metrics
- Strong mentoring, coaching, and relationship-building skills
- Availability for evenings, weekends, holidays, and peak periods
Bring retail leadership, metric awareness, and customer-focused coaching to Knix as Key Lead in Hamilton, Ontario.
Knix Key Lead Hamilton Retail employer: Knix
At Knix, we pride ourselves on being an exceptional employer that values leadership and team empowerment in a vibrant retail environment. Our culture fosters growth and development, offering employees the chance to enhance their skills while creating memorable customer experiences. With a focus on accountability and operational excellence, working at our location means being part of a supportive community that prioritizes both employee satisfaction and customer loyalty.
