Director, Enterprise Security & IT in Vancouver

At Klue, we’re building the future of competitive intelligence. We’re looking for a Security, Compliance & IT Leader. As our Director, Enterprise Security & IT, you'll sit at the intersection of security, compliance, and IT operations. You'll be accountable for how Klue protects customer data and how every Kluebee gets equipped to do their best work.

Your mission is to own the security and compliance posture that our customers, our sales team, and our own people rely on. This covers everything we do: from building the product, to the internal automations, to the tools we use, and how we use AI. You'll set the standard, build the systems, and set the rhythm to meet it.

What You'll Do:

• Own security posture and incident readiness.
• Mature how Klue prevents, detects, and responds to security issues.
• Design the incident response process and governance, ensuring everyone knows their role before something goes wrong.
• Run the compliance engine, owning the annual audit cycle against SOC 2 Type II, NIST CSF, and BSIMM, plus penetration testing.
• Be the security answer for go-to-market, keeping customer questionnaires, external assessments, and audits moving on time.
• Govern vendors, data, and privacy, running full-spectrum vendor reviews and owning DLP, data retention, and the privacy framework.
• Set the rules for AI and high-risk access, owning AI security governance and defining access governance for high-risk systems.
• Make security engineering's job easier by setting the security and compliance standard for Engineering's security work.
• Equip and enable every Kluebee, managing devices, access, and tooling across the full employee lifecycle.

What Success Looks Like:

• Security, Compliance, and IT operate as one team with a shared roadmap and a regular operating rhythm.
• Questionnaires, audits, and sub-processor reviews are completed on time and in a repeatable way.
• High-risk systems and AI tools are covered by clear, documented policy.
• Corporate systems are reliable, with defined SLOs met or exceeded.
• Incident response governance is documented and understood.
• Every new Kluebee has working equipment and access on their first day.
• You actively manage the function's budget and make defensible tradeoffs.
• The CTO and SLT turn to you for security, compliance, and IT.

What You Bring:

• You’ve run security and compliance at a company handling sensitive customer data.
• You’ve led IT operations for a whole company.
• You know security frameworks (SOC 2, ISO 27001, NIST) and global privacy regulations (GDPR, CCPA) in depth.
• You communicate clearly with both technical peers and non-technical leaders.
• You understand AI security and governance.
• You’ve worked closely with product and engineering teams.

Nice-to-Haves:

• You’ve owned a DevOps and/or security engineering function.
• You’ve brought previously siloed security, compliance, and IT teams together.
• You know privacy and data residency frameworks for an international customer base.
• You’ve managed distributed or hybrid teams.

At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential.

Why Klue Might Be the Perfect Fit For You:

At Klue, you'll push the boundaries of what’s possible. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.

How We Work at Klue:

We work Office-First, with a hybrid touch, collaborating in our vibrant offices on Mondays, Wednesdays & Thursdays.

Our Commitment to You:

• High Performance Culture with rewards for growth.
• Comprehensive benefits starting on Day 1.
• Ownership through our Employee Stock Option Plan.
• Vacation Policy: Take The Time You Need.
• Top-tier tools provided to all employees.
• Encouragement to lean into AI.
• Direct access to our leadership team.
• Regular social events and dog-friendly spaces.

About Klue:

We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform.