Operations Lead in Markham

Operations Lead in Markham

Markham Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead store operations, manage inventory, and ensure a smooth shopping experience.
  • Company: Kiokii Inc., a trendy Asian retail platform expanding across North America.
  • Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
  • Other info: Exciting opportunity to grow with a rapidly expanding company.
  • Why this job: Join a passionate team and make an impact in the Asian beauty industry.
  • Qualifications: Bachelor's degree preferred, 2-3 years of retail experience, and strong leadership skills.

The predicted salary is between 45000 - 55000 $ per year.

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories, and lifestyle. With our rapid growth, we have 30+ locations across North America to date and more to come! We are thrilled to announce the opening of our new store at Tysons Corner Centre, Tysons, Virginia, United States and we are looking for enthusiastic applicants to join our team as an Operations Lead. Availability must include a mix of weekdays, weekends, opening, and closing shifts.

About the Role

  • Oversee stockroom organization, ensuring accurate inventory levels and efficient storage practices to maximize space utilization for better operational flow.
  • Monitor stock replenishment processes to maintain optimal inventory levels, prevent stockouts, and minimize shrink through proactive loss prevention measures.
  • Perform regular stock counts and thorough audits to ensure data accuracy and identify discrepancies.
  • Ensure store staff adheres to and follows standard operating procedures and company policies, maintaining a smooth and compliant work environment.
  • Support the execution of store promotions, pricing updates, and uphold visual merchandising standards to enhance the shopping experience and drive sales.
  • Lead, train, and motivate the operations team to meet and exceed performance objectives.
  • Support with store opening and setup.
  • Maintain a safe, organized work environment by adhering to health and safety regulations and best practices.

What We’re Looking For

  • A Bachelor's degree in Business, Retail Management, Operations Specialist or a related field is preferred.
  • A strong track record with 2-3 years of retail operations experience.
  • Passionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to guide staff and enhance the customer experience.
  • Skilled in effective communication and building strong interpersonal relationships.
  • Demonstrated strong leadership and store operation capabilities.
  • Proven problem-solving skills and ability to handle customer complaints effectively.
  • Ability to work in a fast-paced and dynamic retail environment.
  • Able to lift up to 30 lbs.
  • Knowledge of retail store operations, merchandising, and customer service standards.

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources. The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.

Operations Lead in Markham employer: Kiokii and...

Kiokii Inc. is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about the Asian beauty industry. With opportunities for professional growth and development, our new store at Niagara Pen Centre offers a dynamic environment where you can lead a dedicated team, drive sales, and enhance customer experiences while enjoying competitive benefits and a supportive atmosphere. Join us to be part of a rapidly growing retail platform that values innovation and teamwork.

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Contact Details:

Kiokii and... Recruitment Team

We think you need these skills to ace Operations Lead in Markham

Problem-Solving Skills
Attention to Detail
Communication Skills
Adaptability
Customer Service
Time Management
Physical Stamina