At a Glance
- Tasks: Lead strategic initiatives to boost customer retention and enhance the Home Equity Line of Credit product.
- Company: Join EQ, a leader in mortgage lending with a focus on customer satisfaction.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for leadership and growth.
- Why this job: Make a real impact on customer experience and drive innovative mortgage strategies.
- Qualifications: Post-secondary degree and 10+ years in mortgage lending required.
The predicted salary is between 108000 - 132000 $ per year.
Take charge of strategic initiatives that boost customer retention as a Senior Manager at EQ.
Your leadership will directly influence the success of the Home Equity Line of Credit product.
This key position reports to the Senior Director, Strategy and Operations, focusing on cross-functional collaboration to drive customer satisfaction and profitability.
You will leverage your extensive experience in mortgage lending to propose strategies and ensure best practices are met across various departments.
Key
Responsibilities
- Design strategies for enhancing customer experience and retention
- Conduct thorough market research to support initiatives
- Engage with stakeholders to align on business goals
- Oversee competitive analysis for ongoing improvements
- Define and implement operational strategies effectively
Requirements
- Post-secondary degree in a related field
- 10+ years experience in mortgage lending environments
- Familiarity with regulatory contexts and compliance
- Strong leadership and presentation skills
- Ability to thrive in dynamic situations and lead cross-functional teams
Enhance customer engagement by leading innovative mortgage strategies and collaborating effectively with teams at EQ. #J-18808-Ljbffr
Senior Manager, Strategy and Operations in Toronto employer: Kinvie
At EQ Bank, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Vice President of Integration Lead, you will enjoy the benefits of a hybrid work environment, competitive compensation, and opportunities for professional growth within a dynamic team dedicated to transforming the banking landscape. Join us in shaping the future of banking while working alongside passionate professionals who are committed to excellence and accountability.
