Product Manager, Deposits Portfolio in Toronto

Join a Challenger. At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The Work

The Product Manager, Deposits Portfolio develops and implements product strategies to drive customer engagement with the payments and spending portfolio, supports the development and launch of new products to market, optimizes existing processes, and improves the customer experience. The role requires deep understanding of the product construct, a customer‑centric approach, and the ability to use data to identify opportunities to evolve the deposit portfolio. The Product Manager supports new projects from ideation through implementation, development, and launch, working with multidisciplinary teams and strategic partners.

The Core Responsibilities

• Support the implementation of key projects with large multi‑functional teams through ideation, requirements, implementation, and change management.
• Build strong knowledge of the PC Money Account product to identify opportunities to develop product features and functionalities.
• Leverage internal data and relevant information to make recommendations that help evolve the portfolio.
• Own the end‑to‑end process to create and implement customer lifecycle initiatives, including onboarding, retention, and engagement journeys.
• Collaborate with advertising agency partners and Data teams to bring customer lifecycle campaigns to life.
• Oversee continuous monitoring and management of product risks and compliance controls.
• Analyze and recommend customer experience enhancements for online banking to support product usability and engagement.
• Ensure the successful launch of new products or new features for existing products, and recommend improvements as needed.
• Use a broad strategic approach to understand competitors and help shape the 3‑year plan for banking portfolio products.

Let's Talk About You

• Bachelor’s in business degree.
• 5+ years of experience in product management or product marketing management as a bank employee or consultant.
• Strong experience in product management, product strategy, project delivery, business casing, and forecasting.
• Ability to thrive in a fast‑paced environment and work through ambiguous business challenges.
• Distinctive problem‑solving skills and ability to think strategically.
• Previous product marketing management experience is preferred.
• Excellent analytical skills, with proven ability to synthesize data and derive strategic insights.
• Ability to work independently, proactively identify opportunities, and execute initiatives.
• Strong organizational skills and attention to detail.
• Ability to build and maintain strong, strategic relationships.
• Strong verbal and written communication skills.
• Strong knowledge of Microsoft Office, predominantly Excel and PowerPoint.
• People management experience: Not necessary.

What we offer [For full‑time permanent roles]

• Competitive discretionary bonus.
• Market leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top‑up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with your fellow colleagues.
• Professional development and comprehensive Career Development program.
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI‑enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.