A leading managed WordPress hosting provider is seeking a Head of Customer Success to shape its customer success strategy. The role involves overseeing initiatives to improve customer satisfaction, adoption, retention, and expansion. The ideal candidate will demonstrate leadership in customer success management, a strong background in strategic planning, and communication skills. This position provides a flexible, remote-first environment and a supportive team culture, emphasizing personal growth and proactive teamwork.
Remote Head of Customer Success & Strategy in Ottawa employer: Kinsta®
As a leading managed WordPress hosting provider, we pride ourselves on fostering a flexible, remote-first work environment that prioritizes personal growth and proactive teamwork. Our supportive team culture encourages innovation and collaboration, making it an excellent place for professionals looking to make a meaningful impact in customer success and strategy.
