Join Metrie in the role of Bilingual Customer Account Representative to provide outstanding service to our valued customers. Your bilingual abilities in English and French will enhance support across multiple markets.
This position involves managing customer inquiries, processing orders, and following up on inventory needs. You will play a key role in maintaining relationships while ensuring operational excellence through effective communication.
Key Responsibilities:
- Handle inbound customer requests with professionalism
- Ensure accurate order entry and delivery coordination
- Conduct proactive calls for order confirmations
- Resolve customer concerns with a solution-focused mindset
- Recommend value-added product alternatives to clients
Requirements:
- Degree preferred or equivalent customer service experience
- Proficient in both English and French communication
- Familiarity with Microsoft Office and SAP
- Strong analytical and problem-solving skills
- Organized and able to manage multiple priorities
Utilize your bilingual skills to make a significant impact on Metrie's customer service experience.
Customer Account Representative - Bilingual employer: Kinsley Power Systems
Metrie is an exceptional employer that fosters a culture of continuous improvement and innovation in its Toronto operations. As a leader in the millwork industry, Metrie offers its employees robust growth opportunities through hands-on leadership roles and the chance to implement impactful CI projects. With a commitment to quality management and a supportive work environment, Metrie empowers its team to drive efficiency and excellence while enjoying the benefits of working in a dynamic and collaborative setting.
