At a Glance
- Tasks: Own warranty and service cases, resolving issues with empathy and creativity.
- Company: Join King Living Inc., a premium brand in the furniture industry.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with AI tools to streamline your work and improve efficiency.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Fluent in French with strong English skills; customer service experience is a plus.
The predicted salary is between 47250 - 57750 $ per year.
King Living Inc. in Montreal is seeking a Customer Service Advocate to own warranty and service cases end to end, resolving issues with empathy, creativity and accountability.
You will use AI-enabled tools to improve speed and accuracy, communicate transparently with customers, coordinate with internal teams, and deliver resolutions that reflect the premium King Living standard.
French is the primary working language; English proficiency is required for interactions with partners and teams.
Warranty & Service Solutions Specialist in Montréal employer: King Living, Inc.
At King Living Inc. in Montreal, we pride ourselves on fostering a dynamic work environment that values empathy, creativity, and accountability. As a Warranty & Service Solutions Specialist, you'll benefit from our commitment to employee growth through ongoing training and the use of cutting-edge AI tools, all while being part of a supportive team that prioritizes transparent communication and premium service standards. Join us to make a meaningful impact in a culture that celebrates innovation and collaboration.