Kinaxis is seeking a Premier Support Manager (PSM) to join our team in Canada. You will be the main point of contact for strategic enterprise customer support and drive health checks, risk reviews, and proactive service management to ensure exceptional customer outcomes.
You will collaborate with cross-functional teams to understand customer environments, monitor performance, and translate insights into actions that improve service delivery and customer satisfaction.
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Remote Premier Support Lead – Enterprise SaaS in Québec employer: Kinaxis
At Kinaxis, we pride ourselves on fostering a vibrant work culture that prioritizes innovation and collaboration, making it an exceptional place for Software Architects to thrive. With our headquarters in Ottawa, Canada, we offer flexible work options, mentorship programs, and a commitment to employee well-being, ensuring that you can grow your career while contributing to meaningful projects that impact global supply chains. Join us and be part of a team that values diversity, sustainability, and the pursuit of excellence.
