At a Glance
- Tasks: Lead client engagement and enhance customer experiences in a hybrid work environment.
- Company: Join Kinaxis, a leader in transforming supply chain management.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and innovation.
- Why this job: Make a real impact by driving operational performance for top-tier clients.
- Qualifications: Degree in relevant field and 7+ years in customer-facing technical roles.
The predicted salary is between 108000 - 132000 $ per year.
Become a Technical Account Manager at Kinaxis, leading engagement with top-tier clients in a hybrid work setting. Elevate customer experiences and drive operational performance.
In this role, you will act as a technical expert for strategic accounts, working to maximize the value of Kinaxis solutions.
By developing business acumen and understanding unique customer needs, you will identify opportunities for improvement and communicate effectively with multiple teams.
Your leadership will help support customer initiatives and ensure successful outcomes.
Key
Responsibilities
- Manage technical advisory for strategic portfolios
- Conduct technical reviews to mitigate risks
- Solve complex issues and conduct root cause analysis
- Collaborate with teams on achieving customer objectives
- Enhance the customer understanding of platform capabilities
Requirements
- Degree in Computer Science, Engineering, or relevant field
- 7+ years’ experience in customer-facing technical roles
- Hands-on Kinaxis Maestro expertise required
- Ability to influence various stakeholders
- Strong communication skills for technical concepts
Support Kinaxis' mission to transform supply chain management through excellence in customer engagement. #J-18808-Ljbffr
Kinaxis Hybrid Technical Account Manager in Québec employer: Kinaxis
At Kinaxis, we pride ourselves on fostering a vibrant work culture that prioritizes innovation and collaboration, making it an exceptional place for Software Architects to thrive. With our headquarters in Ottawa, Canada, we offer flexible work options, mentorship programs, and a commitment to employee well-being, ensuring that you can grow your career while contributing to meaningful projects that impact global supply chains. Join us and be part of a team that values diversity, sustainability, and the pursuit of excellence.
