Kinaxis is seeking a Premier Support Manager (PSM) to deliver post-sales services to strategic enterprise customers in a hybrid Canada-based role. You will coordinate support, monitor environments, and drive proactive service management with internal Kinaxis teams.
You will develop deep customer understanding, manage escalations, and lead reviews to align on priorities while delivering exceptional customer outcomes in a fast-paced environment.
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Enterprise SaaS Premier Support Lead in Ottawa employer: Kinaxis
At Kinaxis, we pride ourselves on fostering a vibrant work culture that prioritizes innovation and collaboration, making it an exceptional place for Software Architects to thrive. With our headquarters in Ottawa, Canada, we offer flexible work options, mentorship programs, and a commitment to employee well-being, ensuring that you can grow your career while contributing to meaningful projects that impact global supply chains. Join us and be part of a team that values diversity, sustainability, and the pursuit of excellence.