Remote Youth Crisis Counsellor

Remote Youth Crisis Counsellor

Full-Time On-site
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Provide youth counselling remotely through phone and live chat, using risk assessment and safety planning skills. This full-time position serves candidates outside Ontario and Quebec.

Kids Help Phone seeks a Counsellor for its Clinical Service department. You will provide single-session, solution-focused support for concerns including anxiety, depression, relationships, school challenges, and suicide. The work follows a person-centered approach and counselling best practices, serving young people through anonymous phone and live chat.

Key Responsibilities:

  • Support youth through phone and live chat counselling services
  • Conduct risk assessments and develop safety plans
  • Escalate situations requiring management judgment
  • Communicate with empathy, curiosity, and professionalism
  • Participate in supervision, consultations, coaching, and team meetings

Requirements:

  • Degree or diploma in social services or equivalent experience
  • One to two years of crisis intervention or counselling experience
  • Strong youth risk assessment and safety planning skills
  • English communication skills; French for bilingual positions
  • Private workspace and high-speed internet meeting stated requirements

Bring crisis counselling, safety planning, and empathetic communication to Kids Help Phone's remote youth support service.

Remote Youth Crisis Counsellor employer: Kids Help Phone

Kids Help Phone Foundation is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong focus on employee growth, KHP offers opportunities for professional development and collaboration across teams, all while contributing to a meaningful mission that impacts the mental health of youth across Canada. The hybrid work model allows for flexibility, ensuring a healthy work-life balance, making it an ideal place for those passionate about making a difference.

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Contact Details:

Kids Help Phone Recruitment Team