Provide youth counselling remotely through phone and live chat, using risk assessment and safety planning skills. This full-time position serves candidates outside Ontario and Quebec.
Kids Help Phone seeks a Counsellor for its Clinical Service department. You will provide single-session, solution-focused support for concerns including anxiety, depression, relationships, school challenges, and suicide. The work follows a person-centered approach and counselling best practices, serving young people through anonymous phone and live chat.
Key Responsibilities:
- Support youth through phone and live chat counselling services
- Conduct risk assessments and develop safety plans
- Escalate situations requiring management judgment
- Communicate with empathy, curiosity, and professionalism
- Participate in supervision, consultations, coaching, and team meetings
Requirements:
- Degree or diploma in social services or equivalent experience
- One to two years of crisis intervention or counselling experience
- Strong youth risk assessment and safety planning skills
- English communication skills; French for bilingual positions
- Private workspace and high-speed internet meeting stated requirements
Bring crisis counselling, safety planning, and empathetic communication to Kids Help Phone's remote youth support service.
Remote Youth Crisis Counsellor in Edmonton employer: Kids Help Phone
Kids Help Phone Foundation is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong focus on employee growth, KHP offers opportunities for professional development and collaboration across teams, all while contributing to a meaningful mission that impacts the mental health of youth across Canada. The hybrid work model allows for flexibility, ensuring a healthy work-life balance, making it an ideal place for those passionate about making a difference.