Store Manager in Québec

Kent Building Supplies is a leading retailer in the building materials industry, serving both contractors and homeowners across Atlantic Canada. Our Store Managers play a critical role in driving operational excellence and delivering strong business results while creating a safe, customer-focused environment.

As Store Manager, you will have full accountability for store performance, overseeing daily operations, safety, financial outcomes, merchandising execution, and team leadership. You will lead a diverse team, manage complex retail operations, and ensure the store consistently meets performance targets while delivering an exceptional customer experience. This role is ideal for an experienced retail leader who thrives in a hands-on environment and is motivated by continuous improvement and measurable results.

This role offers a competitive salary ($92k-134,500k/yr) with eligibility for annual bonus incentives.

Responsibilities

• Lead all aspects of daily store operations, ensuring safety standards, operational procedures, and company policies are consistently followed.
• Drive sales, profitability, and expense control through effective planning, execution, and performance monitoring.
• Deliver an outstanding customer experience by building strong relationships and quickly resolving customer issues.
• Recruit, train, coach, and develop a high-performing leadership team and store associates.
• Provide clear direction, performance feedback, and accountability to achieve operational and financial goals.
• Oversee merchandising standards, inventory management, and presentation to maximize sales and efficiency.
• Analyze business results, identify trends, and implement action plans to improve store performance.
• Foster a positive, inclusive, and safety-focused workplace culture.
• Lead continuous improvement initiatives to enhance productivity, processes, and customer satisfaction.
• Maintain flexibility to support the operational demands of a retail store, including evenings and weekends as required.

Qualifications

• 7-10+ years of retail management experience (big-box or multi-department retail an asset).
• Demonstrated success managing store operations and financial performance.
• Strong leadership skills with the ability to engage, coach, and develop teams.
• Excellent communication skills, both verbal and written.
• Proven ability to deliver a high level of customer service in a fast-paced environment.
• Strong analytical skills with the ability to use data and technology to drive decisions (Microsoft Office Suite).
• Commitment to workplace safety and safe operating practices.
• Willingness to relocate for future career advancement opportunities.
• Undergraduate Degree considered an asset.

What We Offer

• Competitive total compensation package.
• Comprehensive benefits including Medical, Dental, Vision, RRSP matching, Paid Time Off.
• Wellness Program.
• Employee and Family Assistance Plan.
• Employee Discounts.
• Ongoing training, leadership development, and career growth opportunities through Kent and the greater J.D. Irving, Limited organization.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in the USA. We are a team of 20,000 dedicated employees.

At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices.

We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation.

We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing.