Quality Systems Supervisor

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.

The Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).

An Overview Of Your New Position

• Supervise the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.
• Lead risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.
• Ensure supplier qualification and monitoring in collaboration with QA, QC, and Procurement.
• Oversee document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.
• Ensure thorough preparation for audits and regulatory inspections.
• Manage quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.
• Manage the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.
• Analyze stability data trends and elevate out-of-trend or out-of-specification results.
• Participate in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.
• Provide Health & Safety leadership, ensuring team awareness and compliance (e.g., GEMBA walks, team meetings).
• Contribute to a positive team culture by supporting communication and participating in performance management and recruitment activities.
• Act as a true ambassador of KDC/ONE values.

What You Need To Know About This Position

• Employment Status: Permanent
• Hours per Week: 40 hrs
• Number of Positions Available:
• Work Location: Knowlton
• Start Date: As Soon As Possible

You are the ideal candidate if you have a Bachelor’s degree in Science, Engineering, or a related field, 5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment, and proficiency with eQMS systems (document management, CAPA, change control). Bilingualism is essential, as the role involves frequent interactions with employees and clients.

What We Have To Offer You

• Bonus program based on company performance and meeting your goals
• Comprehensive group insurance program including; prescription drugs, dental, vision, and more
• Short and long‑term disability insurance
• RRSP: We contribute up to 4% of your salary, matching your contribution
• Access to telemedicine service and employee support program including sleep resources
• Receive quality, custom personal protective equipment
• Opportunities for advancement and internal mobility to develop your potential