Lead customer-first selling at Kate Spade New York through floor supervision, coaching, client development, and KPI-focused retail execution.
The Supervisor supports store leadership in a high-energy sales environment. This retail leadership role drives productivity through goal setting, team building, and performance coaching. You will model kate spade service behaviors while maintaining operational excellence and inclusive team culture.
Key Responsibilities:
- Lead sales performance against store targets and KPIs
- Build client relationships through outreach and service standards
- Coach team members on goals, performance, and development
- Supervise opening, closing, cash handling, and register operations
- Direct replenishment and maintain organized stockroom operations
Requirements:
- Two or more years in retail service management or floor leadership
- Strong written and verbal communication skills
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Comfort with omni-channel selling tools and clienteling systems
- Ability to work flexible schedules and lift at least 25 pounds
Bring retail leadership, client development, KPI management, and operational discipline to Kate Spade New York stores.
Retail Sales Supervisor Kate Spade in Toronto employer: Kate Spade
At Kate Spade New York, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to express their creativity and individuality. As part of the Tapestry family, we offer competitive benefits including medical and dental insurance, tuition assistance, and generous parental leave, all while providing opportunities for personal and professional growth in a dynamic retail environment. Join us in celebrating the unique stories of our customers and be part of a team that values optimism and innovation in the heart of a global lifestyle brand.
