Lead a customer-first sales floor at Kate Spade New York, using coaching and KPI analysis to strengthen productivity and service excellence. This Supervisor role requires flexible scheduling, including nights, weekends, peak seasons, and high-traffic retail days.
As a retail floor leader, you will drive personal and team sales while representing Kate Spade New York standards. The work combines clienteling, relationship building, omni-channel selling, and operational oversight. You will also support recruitment, onboarding, training, feedback, and inclusive team development.
Key Responsibilities:
- Lead sales performance and analyze KPIs to improve results
- Build client relationships through outreach and service standards
- Coach teams on goals, performance, and ongoing development
- Supervise opening, closing, cash handling, and register operations
- Maintain inventory integrity and organized stockroom replenishment
Requirements:
- Two or more years in retail service leadership
- Strong written and verbal communication skills
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Comfort with omni-channel tools and clienteling systems
- Ability to lift 25 pounds regularly and maneuver stockrooms
Bring retail leadership, KPI management, clienteling, and coaching skills to Kate Spade New York's customer-focused sales environment.
Retail Sales Floor Supervisor in Toronto employer: kate spade new york
At Kate Spade New York, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. Located in Tsawwassen, BC, this role offers not only competitive benefits such as medical and dental insurance, but also significant opportunities for career growth within a globally recognized brand. Join us to be part of a team that celebrates creativity, diversity, and the unique contributions of every individual, all while delivering extraordinary experiences to our clients.
