At a Glance
- Tasks: Lead product strategy and collaborate with teams to build innovative solutions for IT management.
- Company: Join Kaseya, a leader in AI-powered IT management and cybersecurity software.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
- Why this job: Shape the future of IT while making a real impact on businesses worldwide.
- Qualifications: 5+ years in Product Management, preferably in MSP or B2B SaaS environments.
The predicted salary is between 121500 - 148500 $ per year.
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide.
Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide.
Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.
Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building.
We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material.
At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Position Summary
Kaseya is seeking an experienced, strategic, and highly customer-focused Senior Product Manager responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs within our Professional Services Automation (PSA) module - the operational backbone for Managed Service Providers.
As a senior individual contributor, the Senior Product Manager will partner closely with cross-functional teams, executive leadership and fellow PSA Product Managers to execute on the Product Vision, Roadmap, and Features required to address the evolving needs of MSPs and IT professionals in our IT Service Delivery pillar.
This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful Saa S products at scale.
Key Responsibilities
- Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy.
- Define, prioritize and execute on product roadmaps aligned with Kaseya's corporate objectives.
- Translate customer and business requirements into clear product specifications, user stories, and prioritization frameworks.
- Partner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions.
- Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption.
- Track and monitor metrics and KPIs to evaluate product success and drive continuous improvement.
- Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.
- Serve as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions.
- Required Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Product Management experience, with at least 2 years in the MSP industry or in B2B Saa S tools used by MSPs.
- Strong understanding of Agile product development methodologies and software development lifecycles.
- Demonstrated success launching and scaling complex Saa S, cloud, enterprise software, or technology products.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to drive product decisions and business outcomes.
- Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent) a bonus.
- Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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Senior Product Manager in Toronto employer: Kaseya
Kaseya is an exceptional employer located in Toronto, Ontario, offering a dynamic work culture that fosters innovation and accountability. Employees benefit from extensive growth opportunities within a high-performance environment, where their contributions directly impact the future of IT management and cybersecurity. With a commitment to leveraging cutting-edge technology and AI tools, Kaseya empowers its team members to excel in their roles while enjoying a collaborative atmosphere that values creativity and results.
