At a Glance
- Tasks: Manage and grow a portfolio of Managed Service Provider accounts while driving revenue.
- Company: Join Kaseya, a leader in AI-powered IT management and cybersecurity software.
- Benefits: Competitive salary, uncapped commission, hybrid work model, and career growth opportunities.
- Other info: Dynamic team culture focused on innovation and collaboration.
- Why this job: Make a real impact by helping businesses optimize their IT environments.
- Qualifications: 2-5+ years in account management or sales, strong communication skills.
The predicted salary is between 70000 - 85000 $ per year.
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential. In this role, you’ll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.
- Account Ownership & Expansion: Take full ownership of a portfolio of Managed Service Provider (MSP) accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
- Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing MSP customers—especially those with low engagement—connecting with key decision-makers and aligning solutions to their evolving business needs.
- Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
- Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
- Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
- Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
- CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.
Required Qualifications 2-5+ years of experience in an account management or relationship-focused sales role. Proven ability to meet or exceed sales targets. Highly motivated, coachable, and resilient in a fast-paced environment. Excellent communication, organizational and interpersonal skills. Strong analytical and forecasting abilities.
Preferred Qualifications Experience in B2B sales managing or working with Small to Mid-Sized Businesses or Managed Service Provider (MSP) clients. Strong commercial mindset with a passion for account growth and expansion. Experience using CRM tools (Salesforce preferred).
Compensation $70,000–$85,000 CAD Base depending on seniority and experience + uncapped commission + accelerators.
Work Location This role is based in Downtown Vancouver and we work in a hybrid setting (2 days at home and 3 days in office).
Account Manager employer: Kaseya Careers
Kaseya is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. Located in a vibrant tech hub, employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for those looking to advance their careers in cutting-edge technology.
