Head of Product Support & Customer Experience

Head of Product Support & Customer Experience

Full-Time 90000 - 110000 $ / year (est.) On-site
K

At a Glance

  • Tasks: Lead product support and customer experience across multiple locations.
  • Company: Huron Tractor, a top John Deere dealership in Canada.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape customer experiences.
  • Other info: Join a dynamic team focused on continuous improvement and talent development.
  • Why this job: Make a real impact on customer satisfaction and drive business success.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 90000 - 110000 $ per year.

Huron Tractor, one of Canada’s leading John Deere dealerships, seeks a Director of Product Support to lead enterprise-wide Parts, Service, and Customer Support.

You will shape the long-term strategy, drive profitability, and champion continuous improvement while developing talent across eleven locations.

This role requires strategic vision, strong leadership, and a passion for delivering exceptional customer experiences.

#J-18808-Ljbffr

Head of Product Support & Customer Experience employer: Kaizen Lab Inc.

Emterra Group is an exceptional employer that fosters a collaborative and innovative work culture, where skilled professionals can thrive in their careers. Located in a dynamic environment, employees benefit from ongoing growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for those looking to make a meaningful impact in the tech industry.

K

Contact Details:

Kaizen Lab Inc. Recruitment Team

We think you need these skills to ace Head of Product Support & Customer Experience

Strategic Vision
Leadership Skills
Customer Experience Management
Profitability Analysis
Continuous Improvement
Talent Development
Parts and Service Management