- Recruit, train, coach, and develop a high-performing retail team.
- Create a positive, accountable, and customer-focused culture.
- Provide ongoing performance feedback, mentorship, and development opportunities.
- Lead by example and model company values in all interactions.
Store Operations
- Oversee all daily store operations to ensure efficiency, consistency, and profitability.
- Maintain operational excellence, including merchandising, inventory management, and visual presentation standards.
- Ensure compliance with company policies, procedures, and health and safety requirements.
- Analyze store performance and implement strategies to improve results.
Sales & Business Growth
- Drive sales performance and achieve revenue objectives.
- Monitor key performance indicators and coach the team to exceed targets.
- Identify opportunities to grow market share and enhance customer loyalty.
- Develop local partnerships and community relationships to increase brand awareness and customer engagement.
Customer Experience
- Deliver an exceptional customer experience through service excellence.
- Resolve customer concerns professionally and effectively.
- Foster an environment that encourages repeat business and long-term customer loyalty.
Requirements
- Minimum 7 years of progressive retail management experience, including leadership of a flagship, high-volume, or multi-million-dollar store.
- Proven success leading large retail teams and achieving sales and operational objectives.
- Strong experience in coaching, performance management, succession planning, and employee development.
- Demonstrated ability to manage inventory, merchandising, loss prevention, and operational execution.
- Experience building strong customer relationships and community connections.
- Excellent communication, leadership, and organizational skills.
- Proficiency with POS, inventory management, and retail reporting systems.
- Comfortable working in a fast-paced and evolving retail environment.
Ideal Candidate
- Strategic and entrepreneurial mindset.
- Highly customer-focused with a passion for creating memorable experiences.
- Results-driven with a proven ability to motivate and inspire teams.
- Adaptable, resilient, and capable of thriving during periods of growth and change.
- Passionate about sustainability, community engagement, and responsible business practices.
Corporate Culture
- Competitive salary of $80,000 - $84,000
- Bonus and profit-sharing opportunities
- Comprehensive health and dental benefits
- Paid vacation and personal days
- Employee product discounts
- Wellness and lifestyle support programs
- Professional development and career growth opportunities
- An opportunity to lead a flagship location with a growing Canadian retailer
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Sr. Store Manager in Canmore employer: JRoss Recruiters
Join a leading luxury hotel group that prioritizes employee growth and development, offering a dynamic work culture where innovation and service excellence are at the forefront. With a commitment to mentorship and strategic initiatives, this role provides unique opportunities to shape brand strategy while enjoying competitive benefits and a collaborative environment in a vibrant location. Experience the satisfaction of contributing to a portfolio that values top-tier guest experiences and operational success.
