Executive Housekeeper - Resort (Queens County, NS) in Ottawa

We are seeking a dedicated and hands‐on Executive Housekeeper to lead a small, yet dynamic housekeeping team at a picturesque oceanfront resort in Nova Scotia. Nestled in the breathtaking coastal landscape, this resort offers a unique and intimate experience for guests seeking tranquility and personalized service. The ideal candidate will have previous experience in a traditional executive housekeeping role, combined with a strong work ethic, exceptional organizational skills, and a willingness to be actively involved in all aspects of the department's operations. If you thrive in a boutique environment, enjoy being hands‐on, and are passionate about creating memorable guest experiences.

Compensation - $65-70k+ with relocation assistance and subsidized accommodations.

Description

• Oversee and manage all housekeeping operations, ensuring cleanliness, orderliness, and guest satisfaction throughout the resort's rooms and public areas.
• Develop and implement efficient cleaning procedures and standards to maintain the highest level of cleanliness and presentation, paying meticulous attention to detail.
• Supervise, train, and motivate a small and dedicated team of housekeeping staff, fostering a culture of teamwork, excellence, and attention to detail.
• Lead by example, actively participating in cleaning and servicing duties when necessary, and demonstrating the highest standards of cleanliness and professionalism.
• Maintain par stocks on inventory and manage supplies, ensuring all necessary items are available for daily operations.
• Prepare work schedules, ensuring adequate staffing levels to meet guest demands while optimizing labor resources.
• Maintain accurate records of housekeeping expenses, including payroll, and assist in financial forecasting and budgeting.
• Collaborate closely with other departments, such as front office and maintenance, to ensure seamless operations and deliver exceptional guest experiences.
• Uphold health and safety regulations and ensure compliance with all applicable laws and standards.
• Embrace a hands‐on approach and be prepared to assist with any tasks necessary to ensure the smooth functioning of the department and the resort as a whole.

Requirements

• Previous experience as a Housekeeper or in a similar role, preferably in a boutique hotel or resort setting.
• Strong leadership and communication skills, with the ability to effectively manage and motivate a small, close-knit team.
• Exceptional organizational skills and the ability to multitask in a fast‐paced and dynamic environment.
• A hands‐on approach and willingness to actively participate in all aspects of housekeeping operations, leading by example.
• Proficiency in scheduling, payroll management, and financial responsibilities related to the department.
• Proven ability to maintain par stocks, manage inventory, and control costs effectively.
• Excellent attention to detail and commitment to delivering exceptional cleanliness and guest satisfaction.
• Ability to work collaboratively with other departments to ensure seamless operations and outstanding guest service.
• Familiarity with health and safety regulations and a commitment to maintaining a safe working environment.
• Flexibility and adaptability to the unique challenges and requirements of a boutique resort with a small team.

Corporate Culture

• Compensation $65K-70K
• Competitive salary commensurate with experience.
• Relocation assistance and temporary housing options available.
• Experience the beauty and tranquility of Nova Scotia's coastal landscape, surrounded by stunning ocean views and natural wonders, in a boutique resort setting that offers a truly personalized experience.