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JRoss Hospitality Recruiters provided pay range
This range is provided by JRoss Hospitality Recruiters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$55,000.00/yr - CA$65,000.00/yr
An established limited-service hotel in Port Hardy is seeking a personable and dedicated Front Desk Manager to lead our guest services team. This is an excellent opportunity for a hospitality professional who thrives in a hands-on environment and takes pride in delivering an exceptional guest experience. As the Front Desk Manager, you will oversee the daily operations of the front desk, ensuring smooth check-in/check-out processes, efficient handling of reservations, and prompt resolution of guest needs. You will be a key point of contact for guests and staff alike, creating a warm and welcoming atmosphere while maintaining operational efficiency. The salary range is $55,000 to $65,000.
Description
- Supervise front desk operations, ensuring consistent, high-quality guest service.
- Train, schedule, and support front desk team members to maintain service standards.
- Manage reservations, room assignments, and billing accuracy.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintain accurate records, reports, and shift documentation.
- Monitor supplies and ensure the front desk area remains organized and welcoming.
Requirements
- Previous hotel front desk or guest service experience, with supervisory experience preferred.
- Friendly, outgoing, and service-oriented, with excellent communication skills.
- Strong organizational abilities and attention to detail.
- Proficient with hotel reservation systems and Microsoft Office Suite (training provided if needed).
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Reliable and eager to learn, with a positive approach to teamwork and problem-solving.
Corporate Culture
- Competitive salary based on experience
- Opportunities for training and career growth within the hospitality industry
- Supportive and team-oriented work environment
- The chance to live and work in Port Hardy, a beautiful gateway to North Vancouver Island's wilderness and marine adventures
Contact Carmen MacKeage at 403.670.9101 x5 or submit your resume in confidence below.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Customer Service
Industries
Hotels and Motels, Hospitality, and Accommodation and Food Services
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Front Desk Manager - Hotel employer: JRoss Hospitality Recruiters
Join a prestigious boutique hotel in the vibrant heart of Vancouver, where we pride ourselves on delivering unparalleled luxury and exceptional guest experiences. Our commitment to fostering a collaborative and innovative work culture ensures that every team member has the opportunity to grow and thrive in their career. With a focus on mentorship and professional development, we empower our employees to lead with confidence and creativity, making this an ideal workplace for those passionate about hospitality excellence.
Contact Details:
JRoss Hospitality Recruiters Recruitment Team
