Director of Solutions Architecture in Victoria

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system. We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America. Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.

Journal Technologies is seeking an experienced technical and justice-domain leader to establish and lead the Configuration Center of Excellence (CCoE). The CCoE will define how Journal Technologies designs, configures, validates, and maintains customer solutions across the eSeries platform. The Director will establish configuration architecture, standards, technical governance, implementation patterns, training, and quality controls that improve system performance, reduce implementation risk, and create greater consistency across customer implementations.

This position requires extensive hands-on knowledge of software applications and a strong understanding of how justice agencies operate. The Director must understand both the technical capabilities of the platform and the business processes the platform supports, including case initiation, case processing, calendaring, hearings, financials, document management, disposition, reporting, interfaces, and downstream justice-partner exchanges.

The Director will serve as a senior technical authority for configuration practices across Journal Technologies and will work closely with Professional Services, Product Management, Engineering, Support, Cloud Operations, and the PMO. The CCoE will support lifecycle and implementation teams by providing standards, architecture, technical leadership, training, and escalation support. Lifecycle teams remain accountable for delivery.

Core Responsibilities

• Configuration Architecture and Standards
• Technical Governance and Quality
• eSeries Technical Leadership
• Justice Domain Leadership
• Product and Engineering Partnership
• Technical Community and Capability
• Continuous Improvement

Required Qualifications:

• Extensive hands-on experience implementing, configuring, supporting, integrated web-based software applications.
• Deep understanding of the software architecture, including business rules, workflows, conditions, validations, system properties, forms, templates, API integrations, security, and related configuration components.
• Significant experience designing and troubleshooting complex configurations.
• Demonstrated ability to translate business requirements into scalable and supportable application configurations.
• Experience diagnosing configuration-related application performance and stability issues.
• Strong understanding of relational databases, database queries, transactions, application performance, and enterprise application architecture.
• Strong working knowledge of SQL, REST APIs, web services and enterprise application architecture, with demonstrated ability to understand and evaluate Java, Groovy and Velocity-based platform components.
• Experience leading technical teams, technical communities, architecture initiatives, or enterprise implementation standards.
• Demonstrated ability to mentor technical staff and communicate complex technical concepts to technical and non-technical audiences.
• 10+ years of enterprise justice-system software implementation, configuration, architecture, or technical delivery experience, including significant experience with Journal Technologies products.

Preferred Qualifications:

• Extensive hands-on experience implementing, configuring, supporting, Journal Technologies eSeries applications.
• Deep understanding of the eSeries configuration architecture, including business rules, workflows, conditions, validations, system properties, forms, templates, integrations, security, and related configuration components.
• Extensive experience working within the justice industry, with a strong understanding of how the various justice agencies interact.
• Experience with justice system integrations, data exchanges, and interface architecture.
• Experience implementing multiple jurisdictions.
• Experience with large-scale implementations and Production go-lives.
• Experience with justice-based data conversion and justice-system interfaces.
• Knowledge of NIEM and other justice information exchange standards.
• Experience with cloud-hosted enterprise applications and SaaS delivery models.
• Experience developing configuration governance, technical standards, or implementation methodologies.
• Experience working directly with Product Management and Engineering to convert implementation requirements into product capabilities.

At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.

Why Journal Technologies?

• Competitive compensation
• Quality medical, dental and vision coverage.
• Competitive paid time off as well as paid holiday time.
• 401(k) retirement (US) and GRRSP (CDN) programs.
• Annual professional development funds - $1,500 USD annual per employee.
• Book subscriptions with an extensive library in each office for personal and professional growth.
• Flexible working hours which you can coordinate with your supervisor.
• Ability for employees to work from a remote location (e.g., home) or office.
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
• Travel opportunities between Journal Technology offices and with clients.

We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.