At a Glance
- Tasks: Lead a team to ensure client success and drive proactive engagement.
- Company: Join Jonas Software, a dynamic company in Markham, ON.
- Benefits: Competitive salary, supportive work environment, and career growth opportunities.
- Other info: 37.5 hours weekly with a focus on teamwork and collaboration.
- Why this job: Make a real impact by helping clients succeed and thrive.
- Qualifications: Experience in client success and strong leadership skills.
The predicted salary is between 80000 - 90000 $ per year.
Jonas Software in Markham, ON is seeking a Client Success Supervisor to lead a team of Client Success Managers, drive proactive outbound engagement, retention, and accurate reporting.
The role reports to the Senior Director, Client Success & Support.
Responsibilities include coaching, performance reviews, managing AR and credits, coordinating with Sales to renew, and overseeing dormancy and offboarding processes. 37.5 hours weekly with 1 opening; base salary range $80,000–$90,000.
#J-18808-Ljbffr
SaaS Client Success Team Lead in Markham employer: Jonas Software
At Jonas Software, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the rapidly evolving field of AI-driven cloud solutions. Our remote work culture promotes flexibility and work-life balance, while our commitment to employee growth ensures that you have access to continuous learning opportunities and career advancement. Join us in a supportive environment where your contributions directly impact the success of legal professionals and law firms across the globe.
