Lead payments operations in Markham by managing merchant services setup, gateway configuration, and PCI-DSS workflows for Jonas Club clients. Occasional local travel may be necessary. As Payments Manager, you will lead Implementation Specialists and Trainers within Professional Services. Your work will coordinate merchant onboarding, recurring billing, portal training, and client commitments. Accuracy, compliance, accountability, and predictable processes are central to this position. Key Responsibilities:
Oversee merchant account setup and payment gateway configurations Maintain PCI-compliant workflows and recurring billing configurations Track performance, implementation timelines, and outstanding escalations Manage held transactions and merchant account issues Align payments work with implementation schedules and expectations Requirements:
Five to seven years in merchant services or payment operations Two to three years directly managing a team Hands-on PCI-DSS compliance and audit process experience Payment gateway or merchant processor configuration experience Strong organizational skills and ethical judgment Bring payments operations leadership, PCI-DSS expertise, and merchant onboarding discipline to Jonas Club Software in Markham.
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Payments Operations Manager Markham employer: Jonas Club Software
At Jonas Encore, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Product Owner, you will benefit from a supportive environment that prioritizes professional growth and development, while leveraging cutting-edge AI tools to enhance your impact. Located in a vibrant community, we offer competitive benefits and a commitment to work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
