Coordinate pump repairs and service orders at John Brooks Company using quotations, CRM systems, and precise customer communication.
Reporting to the Service Operations Supervisor, this Service Coordinator manages repair, field service, and parts orders from request through completion. The work connects customers, technicians, vendors, sales teams, contractors, and internal departments. Success requires technical document interpretation, organized order management, and accurate service records.
Key Responsibilities:
- Manage pump repair, field service, and parts orders
- Prepare quotations covering labour, materials, parts, and scope
- Coordinate service schedules, resources, and third-party services
- Monitor progress and provide stakeholder updates
- Maintain CRM, ERP, costing, and job documentation
Requirements:
- High school diploma or equivalent
- Three to six years of relevant coordination experience
- Advanced Microsoft Office Suite proficiency
- CRM or ERP system experience
- Technical report interpretation and strong communication skills
Bring service coordination, quotation preparation, and customer-focused organization to pump operations at John Brooks Company.
Pump Service Coordination Specialist in Mississauga employer: John Brooks Company
MDA Filtration Inc. offers an exceptional work environment for welders, combining competitive remuneration with a generous benefits package that includes medical, dental, and vision coverage. Our strong commitment to employee growth is reflected in our supportive culture, where we celebrate achievements and foster teamwork through regular social events. Located in a dynamic fabrication shop, we prioritize safety and quality, ensuring that our team members have the tools and opportunities they need to succeed and thrive in their careers.
