At a Glance
- Tasks: Own a portfolio of business customers and drive renewals while expanding accounts strategically.
- Company: Join Jodie Inc., a dynamic company focused on customer success.
- Benefits: Enjoy remote work flexibility, competitive salary, and a supportive team environment.
- Other info: Work in a collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer value and driving growth.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 135000 - 165000 $ per year.
Jodie Inc. is seeking a high-impact Customer Success professional to own a portfolio of business customers in North America.
You will drive renewal forecasts, use product usage metrics to identify risk, and expand accounts through strategic locations and integrations.
You’ll communicate clearly with owners and coordinate with product and engineering to resolve recurring issues.
You’ll work from Canada/US with a 40-hour week and a standard Eastern Time schedule, focusing on customer value,
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Senior SaaS Account Manager – Remote in Ottawa employer: Jodie Inc.
Jodie AI is an exceptional employer, offering a dynamic work culture that prioritizes employee growth and meaningful contributions. With a generous benefits package including 30 days of paid annual leave and a GBP 2,000 learning budget, employees are empowered to develop their skills while enjoying a healthy work-life balance. Located in the US or Canada, team members have the unique opportunity to directly impact business owners' success across North America, all while collaborating with a supportive London-based team.
