At a Glance
- Tasks: Help customers find automotive parts and provide exceptional service in a friendly manner.
- Company: Join Kicking Horse Ford, a stable, family-owned business with over 35 years of success.
- Benefits: Earn $21.63 to $26.44 per hour, plus health benefits and travel rewards.
- Other info: Enjoy employee perks across Alberta and BC, with opportunities for growth.
- Why this job: Be part of a team that values family, teamwork, and community while making customers happy.
- Qualifications: Customer service skills and previous parts experience preferred; teamwork and organization are key.
The predicted salary is between 26.44 - 26.44 $ per hour.
Do you have a passion for providing exceptional customer service and enjoy connecting with people? Kicking Horse Ford has an exciting opportunity for a career-orientated individual to join our team as a Parts Consultant. This role is the main point of contact in working with our customers and technicians to locate automotive parts they require.
Why Work at Kicking Horse Ford?
- Stable, family-owned business, Kicking Horse Ford is proud to be part of the Davis Auto Group which has over 35 years of success in the industry.
- Industry leading employee benefit coverage - including health, dental, life and disability coverage.
- A travel reward program so you can get away from work and travel on us.
- We are active within the community and are committed to supporting local businesses within the community we serve.
- A culture built on Family, Teamwork, Integrity and Community.
- Employee pricing and perks at all locations in our Group across Alberta and BC.
What You'll Do as a Parts Consultant:
- Work with customers in selecting and locating required parts in a friendly, professional and efficient manner.
- Order parts and provide information including their function, prices, application, and warranty.
- Research the availability of parts either within the dealership or from other sources as necessary.
- Maintain effective communication with the service and sales departments, keeping them informed of the status of parts on order.
- Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals.
- Perform regular parts inventory counts.
- Assist the Parts Department with other duties as required.
Our Ideal Candidate:
- Previous parts experience in the automotive industry or a related industry is preferred.
- Exceptional customer service and verbal communication skills including the ability to listen and use tact, sensitivity, empathy, and professionalism when interacting with customers.
- Strong teamwork skills and the ability to thrive in a collaborative environment.
- Proven organizational skills with the ability to manage multiple demands.
- High attention to detail and comfort in using technology for most day-to-day functions.
- Ability to perform physical work, which includes repetitive lifting of up to 50lbs.
- A valid Driver’s License.
Parts Consultant in Golden employer: JobTarget
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