Sales Agent in Ottawa

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Agent based in Canada.

Join a fast-growing Ed Tech business developing an engaging, personalized mathematics learning platform for children aged 6 to 12 in the U.

S. market.

As a Sales Agent, you will guide prospective customers through their purchasing journey, converting inbound inquiries into new subscriptions and helping families find the right educational solution.

You will focus exclusively on inbound B2C leads, allowing you to concentrate on understanding customer needs and delivering a positive sales experience.

Working alongside an experienced and energetic team, you will benefit from regular feedback, practical coaching, and access to extensive learning resources.

This opportunity is open to sales professionals at different experience levels who are motivated to grow and achieve measurable results.

With flexible shift arrangements and a collaborative environment, you can develop your sales expertise while contributing directly to the growth of an expanding international education platform.

Accountabilities

You will manage incoming sales inquiries from prospective customers in the U.

S. market, building trust with families and helping them understand the value of personalized mathematics education.

• Handle inbound B2C leads and respond to prospective customers interested in the educational platform.
• Understand customer needs, identify relevant learning requirements, and present suitable solutions.
• Guide prospects through the sales process, addressing questions and overcoming objections to convert inquiries into customers.
• Build positive relationships with parents and other prospective buyers through empathetic, customer-focused communication.
• Apply effective sales techniques to achieve individual and team performance targets.
• Maintain clear and consistent communication throughout the customer journey.
• Work collaboratively with colleagues and team leaders to share insights, improve sales performance, and achieve business objectives.
• Participate in regular feedback sessions, internal training, and coaching to strengthen sales skills.
• Use available learning materials and sales resources to continuously improve product knowledge and sales effectiveness.
• Work scheduled evening and night shifts to support customers in the U. S. market.

Requirements

The ideal candidate is an energetic, empathetic, and results-oriented sales professional who enjoys interacting with customers and is motivated to develop within a collaborative team.

• At least 12 months of experience in a similar sales position.
• Previous experience working directly with customers, either online or in person.
• Advanced English proficiency, with strong written and verbal communication skills.
• High levels of empathy and the ability to understand customer needs and build trust.
• Energetic, persistent, and results-driven approach to sales.
• Strong interpersonal skills and willingness to collaborate with colleagues.
• Availability to work evening and night shifts to accommodate U. S. customer hours.
• Ability to manage customer conversations confidently and guide prospects toward purchasing decisions.
• Basic knowledge of sales techniques is an advantage.
• Previous experience using CRM systems is preferred.
• Openness to feedback, continuous learning, and professional development.

Benefits

• Flexible working arrangements: Shift-based schedules with evening and night shifts, with the possibility of working remotely or from an office in Kyiv.
• Professional development: Opportunities to grow quickly as a sales professional with support from experienced colleagues.
• Regular feedback: Ongoing performance feedback to help improve skills and results.
• Training resources: Access to comprehensive learning materials, specialized internal training, and sales coaching.
• Expert mentorship: Opportunities to learn from experienced professionals, business leaders, and the founders involved in building the business.
• Knowledge-sharing culture: Access to a broad network of specialists and opportunities to exchange expertise.
• Specialized learning programs: Internal development programs, including management training, AI-focused learning, and professional communities.
• Collaborative environment: Work alongside an energetic team in a fast-growing international Ed Tech business.
• Wellness and lifestyle support: Access to sports facilities and activities in Kyiv, or partial reimbursement of sports activities in Warsaw.
• Healthcare: Medical insurance.
• Office amenities: Access to inspiring workspaces with facilities such as a gym, climbing wall, green areas, and libraries.
• Daily comfort: Breakfasts, lunches, and corporate discounts through partner companies.
• Business travel: Paid business trips when required by the role.
• Social impact: Opportunities to contribute to initiatives supporting Ukraine through the organization's charitable foundation.