At a Glance
- Tasks: Guide new members through onboarding and digital learning platforms from anywhere in Canada.
- Company: Join a supportive team focused on member success and personalized coaching.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with the chance to adapt and grow in a tech-driven environment.
- Why this job: Make a real difference by helping others succeed in their digital learning journeys.
- Qualifications: Strong communication skills and a customer-oriented mindset are essential.
The predicted salary is between 45000 - 55000 $ per year.
Guide new members through personalized onboarding and digital learning platforms from anywhere in Canada. Use clear communication and tailored coaching to build confidence.
As an Onboarding and Member Success Coach, you will support employees from corporate client organizations during their first platform experience.
You will explain features, recommend relevant training, and encourage active participation in learning.
The work centers on friendly communication, proactive follow-up, and understanding individual needs.
You will also share feedback that helps improve onboarding and member satisfaction.
Key Responsibilities
- Conduct personalized onboarding and coaching sessions for new members
- Explain platform features and relevant learning opportunities
- Encourage users to explore resources and book training
- Provide timely guidance during initial onboarding
- Share feedback about questions, barriers, and onboarding difficulties
Requirements
- Excellent verbal and written communication skills
- Customer-oriented mindset and interest in learning access
- Proactive, self-motivated approach with reliable follow-through
- Basic technical proficiency using digital platforms and tools
- Empathy and adaptability for different learning needs
Bring personalized coaching, platform guidance, and proactive communication to help members begin successful digital learning journeys.
Member Onboarding Coach – Remote in Moncton employer: Jobgether
EverPro is an exceptional employer that prioritizes employee growth and well-being, offering a fully remote work environment within Canada, with the added flexibility of using the Toronto office. Our culture fosters collaboration and innovation, providing competitive compensation and comprehensive wellness benefits, making it an ideal place for talented engineers to thrive and contribute to the success of our widely used invoicing platform.
