Elevate customer experience with our partner company as a Senior CX Platform Engineer in Canada. Focus on AI-powered workflows and collaborative support across multiple teams.
This senior software engineering role combines hands-on engineering with AI experimentation and platform development. You will design, build, and operate high-quality applications and integrations that enhance customer success processes. Your expertise will directly influence the establishment of operational standards for production AI systems and develop scalable applications that tackle real-world challenges.
Key Responsibilities:
- Design and operate AI-powered agentic applications
- Maintain MCP servers and secure enterprise connections
- Utilize AI tools for code review, testing, and documentation
- Develop applications with Python and TypeScript ensuring quality
- Partner with cross-functional teams for rapid solution prototyping
Requirements:
- Proven experience in production software ownership
- Proficiency in Python and TypeScript frameworks
- Familiarity with AWS, Docker, and API development
- Strong asynchronous communication skills
- Ability to translate stakeholder feedback into technical plans
Bring your engineering expertise in building robust AI solutions and make a significant impact on customer experience.
Senior CX Platform Engineer in Canada in Ottawa employer: Jobgether SRL
Jobgether SRL is an exceptional employer that prioritizes innovation and collaboration, making it an ideal place for a Platform & Infrastructure Product Lead. With a strong focus on employee growth, the company offers ample opportunities for professional development and encourages a supportive work culture that values diverse perspectives. Working remotely from Canada, you'll enjoy the flexibility of a global team while contributing to impactful projects that empower engineering teams worldwide.
