Elevate nonprofit fundraising efforts as a Remote Customer Activation Specialist based in Canada. You'll guide organizations in launching online campaigns and ensuring successful donations.
As a vital part of a nonprofit partner's team, you will manage customer journeys, verify eligibility, and assist with account setup. This role emphasizes communication skills, problem-solving, and technical proficiency to support organizations in achieving their fundraising goals.
Key Responsibilities:
- Verify nonprofits meet eligibility requirements for fundraising
- Maintain accurate customer records and follow-up activities
- Engage organizations through calls and emails to drive fundraising progress
- Guide customers through payment setup and campaign launches
- Deliver tailored onboarding sessions for varying technical confidence
Requirements:
- Experience in customer support or onboarding roles
- Strong verbal and written communication skills
- Excellent organizational skills with reliable follow-through
- Ability to assess customer needs and apply eligibility criteria
- Comfortable learning new software and technologies
Make a difference in nonprofit fundraising with your skills and support as a Customer Activation Specialist.
Remote Customer Activation Specialist Canada in Edmonton employer: Jobgether SRL
Jobgether SRL is an exceptional employer that prioritizes innovation and collaboration, making it an ideal place for a Platform & Infrastructure Product Lead. With a strong focus on employee growth, the company offers ample opportunities for professional development and encourages a supportive work culture that values diverse perspectives. Working remotely from Canada, you'll enjoy the flexibility of a global team while contributing to impactful projects that empower engineering teams worldwide.
