Billing Clerk in Toronto

We are looking for a Billing Clerk to join a legal organization in Toronto, Ontario on a Long-term Contract basis. This position plays an important role in supporting accurate billing, accounts receivable activities, and electronic invoicing while working closely with lawyers, clients, and internal staff. The successful candidate will help maintain billing compliance, resolve account issues, and contribute to efficient accounting operations in a fast-paced environment.

Responsibilities:

• Address billing and receivables inquiries from legal professionals, clients, and administrative team members, including questions related to account balances, reconciliations, trust matters, and payment application details.
• Prepare, revise, and complete client accounts in accordance with billing instructions, while providing additional billing support during peak month-end periods.
• Review client-specific fee arrangements, rate updates, invoicing preferences, and billing exceptions to ensure alignment with firm policies and established procedures.
• Generate electronic invoices in approved legal e-billing formats and submit them through designated billing platforms, ensuring accuracy and timeliness.
• Configure new client e-billing profiles in financial systems, interpret client billing guidelines, and establish appropriate rules to support compliant submissions.
• Monitor submitted invoices, investigate billing rejections or deductions, and collaborate with colleagues to resolve outstanding issues efficiently.
• Process approved accounts receivable adjustments and write-offs, while also identifying items that require proactive review and follow-up.
• Receive and apply various forms of client payments to outstanding accounts and assist with broader accounts receivable maintenance activities.
• Review time entry records, support the correction of posting issues, and help clear older or incomplete timecards as needed.
• Examine inactive trust balances, recommend next steps to the responsible lawyer, and assist with the administrative process required to return funds appropriately.

Qualifications:

• Post-secondary education in accounting, finance, business administration, or a related discipline.
• At least 2 years of billing experience, with previous exposure to a law firm environment considered a strong asset.
• Minimum 3 years of accounting experience, ideally including accounts receivable, payment processing, and invoice management responsibilities.
• Strong technical proficiency with Microsoft Office, particularly Outlook, Excel, and Word; experience with 3E, e-billing platforms, or comparable enterprise accounting systems is preferred.
• Demonstrated ability to manage multiple priorities while delivering responsive and detail-oriented service to internal and external stakeholders.
• Excellent verbal and written communication skills, with the ability to work effectively with individuals across all levels of an organization.
• Strong attention to detail, sound judgment, and the ability to handle sensitive financial information with discretion.
• Flexibility to work additional hours when required during busy periods such as month-end or year-end close.