At a Glance
- Tasks: Build relationships with professional customers and provide top-notch service.
- Company: Join RONA, a leader in home improvement with a focus on teamwork.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Diverse and inclusive workplace that values every voice.
- Why this job: Make a real impact by helping contractors succeed and grow their businesses.
- Qualifications: Strong customer service skills and sales experience are key.
The predicted salary is between 45000 - 55000 $ per year.
- Specialized Advisor - Contractor/Professional Customer Services
- Our
Expectations: The Specialized Advisor represents the RONA brand to professional customers while focusing on business development and the retention of existing clients.
This role is essential to customer satisfaction and achieving our sales objectives, all within a collaborative environment where teamwork is highly valued.
The
Role: Develop and maintain business relationships with professional customers/contractors by providing exceptional customer service and effectively addressing their needs.
Respond to telephone inquiries from contractor customers.
Communicate with customers and follow up on their orders.
Identify customer needs and recommend tailored solutions to promote customer loyalty and sales growth.
Act as the in-store product expert by providing product information and guidance to customers and fellow RONA associates.
Meet Pro customer call targets.
Collaborate with other departments and external partners to maximize sales opportunities.
Support the implementation of corporate merchandising standards and, when necessary, propose alternative products to optimize results.
Participate in managing inventory specific to professional customers, ensuring products are available in a timely manner to meet customer demand.
Support the Outside Sales Representative in maintaining and expanding the customer base.
Skills We
- Are
- Looking
For: Excellent customer service skills.
Sales experience.
Strong interpersonal skills and the ability to build relationships with customers.
Comfortable using computer systems and technology.
Experience working with contractor/professional customers is an asset.
Knowledge of renovation and home improvement products.
RONA is committed to fostering diversity and inclusion.
We consider applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, or any other protected status.
Specialized Advisor Contractor in Saint-Hyacinthe employer: Jobboom
Join a leading player in the damage insurance sector that values autonomy, collaboration, and initiative. With a flexible 35-hour work week, comprehensive benefits including collective insurance and professional development opportunities, you will thrive in a dynamic environment that encourages employee participation in organizational growth. Enjoy competitive salaries, free parking, and the necessary equipment to work effectively both in the office and from home.
