Internal Services and Technical Support Coordinator in Montréal

Are you known for your customer service mindset and your comfort with technology? Do you enjoy supporting users and contributing to a smooth and efficient workplace experience? This is an excellent opportunity to join a dynamic team and showcase your expertise! This employer, recognized for its friendly and collaborative work environment, offers an outstanding benefits package, including a daytime schedule from Monday to Friday, group insurance, and much more.

YOUR ROLE:

• Act as a resource person for professionals, employees, and other internal and external stakeholders;
• Coordinate the setup, provisioning, and maintenance of audiovisual equipment in boardrooms and meeting spaces;
• Deliver first-line technical and audiovisual support to ensure the successful execution of in-person and virtual meetings;
• Provide end-user support for hardware and software issues, including follow-up and escalation as needed;
• Oversee the procurement, replenishment, and inventory management of office technology equipment;
• Set up conference rooms and configure room layouts based on meeting requirements;
• Coordinate vendor access and support facilities and building management activities.

SKILLS REQUIRED:

• College certificate or diploma in Office Administration or a related field;
• Experience in a similar role within a professional services environment;
• Strong proficiency in Microsoft Office applications; experience with an electronic document management system (EDMS) is considered an asset;
• Ability to provide technical support for technology and audiovisual equipment, including Microsoft Teams and Zoom platforms;
• Strong customer service orientation with the ability to manage multiple client needs simultaneously;
• Strong verbal and written communication skills, with the ability to interact effectively with individuals at all levels of the organization in both English and French;
• Excellent interpersonal skills, initiative, and the ability to work both independently and as part of a team;
• Strong organizational skills and the ability to manage multiple priorities effectively;
• Ability to thrive in a fast-paced environment while meeting tight deadlines and maintaining a high level of accuracy and attention to detail;
• Ability to occasionally move and handle meeting room furniture and equipment.

INTERESTED IN THIS CHALLENGE? We look forward to meeting you! Please send us your application in complete confidentiality at: rh@groupemontpetit.com, specifying the reference number: 26-0292P. We thank all candidates for their interest in this position. However, only candidates selected for an interview will be contacted. We recognize the value of diversity and subscribe to the principles of equality in employment.