At a Glance
- Tasks: Assist customers via phone, email, and chat while providing effective solutions.
- Company: Join a dynamic team in a well-established call centre in Saint-Laurent.
- Benefits: $22/hour, flexible schedule, remote work after training, and comprehensive paid training.
- Other info: Convenient location with great public transport access.
- Why this job: Make a difference by delivering top-notch customer service across Canada.
- Qualifications: Bilingual in French and English with call centre experience required.
The predicted salary is between 22 - 22 $ per hour.
Are you bilingual in French and English, experienced in a call centre environment, and passionate about providing quality customer service? Our client is currently looking for a Bilingual Customer Service Representative to join their team and serve customers across Canada.
YOUR RESPONSIBILITIES
- Respond to customer inquiries by phone, email and chat
- Understand customer needs and provide effective solutions
- Ensure thorough and timely follow-up on customer files
- Inform and advise customers regarding products, promotions and policies
- Contribute to a positive and professional customer experience
REQUIREMENTS
- Fluently bilingual in French and English - both spoken and written
- A year of experience in a call centre environment with high call volume - mandatory
- Excellent communication and active listening skills
- Patient, courteous, empathetic and goal-oriented
- Comfortable using computer and digital tools, including MS Word and data entry
WHAT WE OFFER
- Salary: $22/hour
- Schedule: 9:00 a.m. to 5:00 p.m., with flexibility
- Comprehensive paid training
- 1 day of remote work per week after training
- Conveniently located and easily accessible by public transportation in Saint-Laurent
INTERESTED? Would you like to put your customer service experience to work in a dynamic team? We would love to hear from you! Send your resume to: mmachia@excel-personnel.ca
Bilingual Customer Service Representative – Saint-Laurent employer: Jobboom
Join a leading player in the damage insurance sector that values autonomy, collaboration, and initiative. With a flexible 35-hour work week, comprehensive benefits including collective insurance and professional development opportunities, you will thrive in a dynamic environment that encourages employee participation in organizational growth. Enjoy competitive salaries, free parking, and the necessary equipment to work effectively both in the office and from home.
