Advance your career as a Strategic Account Manager with Jobber! Support home service businesses by driving customer success and satisfaction through innovative solutions.
In this role on the Key Account Management team, you will manage relationships with Jobber's largest customers, focusing on retention and growth. Reporting to the Manager of Key Account Management, your expertise will help clients maximize their investment and drive revenue through enhanced payment processing. Your consultative, problem-solving approach will be key in addressing client needs effectively.
Key Responsibilities:
- Manage a portfolio of ~300 significant customer accounts
- Drive growth in customer payment volume through strategic opportunities
- Build deep, collaborative relationships with key clients
- Lead regular business reviews to optimize product usage
- Assist clients in real-time problem-solving during interactions
Requirements:
- Successful track record in account management within B2B software
- History of surpassing revenue and retention objectives
- Strong negotiation, presentation, and analytical skills
- Ability to work collaboratively and independently
- Knowledge of Jobber's offerings is advantageous
Utilize your expertise to foster meaningful partnerships that support Jobber's mission of empowering small businesses.
Strategic Account Manager at Jobber in Vancouver employer: Jobber
At Jobber, we pride ourselves on being an exceptional employer that fosters innovation and collaboration. As the Lead AI Systems Engineer, you'll be at the forefront of transformative AI initiatives, working in a dynamic environment that values your expertise and insights. With a strong focus on employee growth, cutting-edge technology, and a supportive work culture, Jobber offers a unique opportunity to make a meaningful impact while advancing your career in the heart of a thriving tech community.
