At a Glance
- Tasks: Lead operations in a dynamic contact centre, driving performance and growth.
- Company: Join JMR Global, a leader in talent solutions with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future of operations.
- Other info: Exciting opportunity for career advancement in a fast-paced industry.
- Why this job: Be at the forefront of change in a high-demand environment and make a real impact.
- Qualifications: Proven BPO leadership experience and strong client relationship management skills.
The predicted salary is between 90000 - 110000 $ per year.
JMR Global | Talent Solutions is seeking a Director of Operations for a large-scale Winnipeg contact centre program. You will own end-to-end operations, partnering with a senior client executive to drive performance, change and growth in a high-demand environment. The role requires a proven track record in BPO leadership, deep workforce management insight, and the ability to manage complex client relationships while delivering on strategic objectives. Calgary travel may be required.
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Director of Operations, BPO Contact Center – Growth Leader in Winnipeg employer: JMR Global | Talent Solutions
At JMR Global | Talent Solutions, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in Winnipeg. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles while contributing to meaningful client partnerships. With a focus on innovation and performance, we offer a rewarding environment where your leadership can make a significant impact.
Contact Details:
JMR Global | Talent Solutions Recruitment Team
