At a Glance
- Tasks: Lead the launch of innovative electrification products and ensure operational readiness.
- Company: Join Jetson, a pioneer in sustainable energy solutions for homes.
- Benefits: Competitive salary, full health benefits, education support, and equity options.
- Other info: Dynamic team environment with opportunities for hands-on training and career growth.
- Why this job: Make a real impact in the transition to clean energy while working with cutting-edge technology.
- Qualifications: 5+ years in project management and experience in product launches; engineering degree preferred.
The predicted salary is between 165000 - 200000 $ per year.
About Jetson
Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable. We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.
The Opportunity
We’re looking for a New Product Introduction (NPI) Program Manager to lead the successful launch of new products across Jetson’s platform. This role sits at the center of Product, Operations, Supply Chain, Field Teams, Marketing, and Support, ensuring the organization is fully ready to deliver new products to customers. You’ll own launch planning, cross-functional coordination, and operational readiness, helping bring new technologies to market smoothly and at scale.
What You Will Do
- Own the end-to-end launch plan for new products (Heat Pumps, EV chargers, heat pump water heaters, and other electrification technologies)
- Coordinate across Product, Ops, Supply Chain, Marketing, and Field teams
- Ensure operational readiness including training, SOPs, inventory, tooling, and support
- Run pilot programs and early deployments before full rollout
- Track launch progress, resolve blockers, and ensure products scale successfully
- Build and improve Jetson’s NPI launch playbook
What You’ll Bring
- 5+ years of project management experience
- A history of successful delivery on large-scale, multivariate projects, where you took a strategic, creative, and sometimes unconventional approach to solving problems
- 3+ years of experience delivering products to market through a stage-gate process; New Product Introduction (NPI) experience is a strong plus
- An engineering degree
- Working knowledge of thermodynamics and the refrigeration cycle
- Very strong organizational skills and a highly conscientious approach to your work
- Willingness to undergo hands-on field training and perform monthly field installations
- Ability and willingness to travel within North America about 20% of the time
- Ability to be physically active and lift 25 pounds
- Comfort with professional disagreement, which is a key part of this role, and the ability to bring diversity of thought to the team
Job Type: Full-time, Permanent
Pay: $165,000 – $200,000 CAD per annum
Benefits: Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson, Extended Health Care, Disability Insurance, Education Support, Parental Leave Top Up, Equity
Work Location: In person - North Vancouver, BC
Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.
New Product Introduction Program Manager in North Vancouver employer: Jetson
Jetson is an exceptional employer dedicated to fostering a culture of innovation and sustainability, making it an ideal place for the Head of Field Marketing role. With a strong commitment to employee growth, Jetson offers comprehensive benefits including fully paid health insurance, education support, and equity options, all while empowering team members to take ownership of their work in a collaborative environment. Located in North Vancouver, employees enjoy a vibrant community atmosphere that supports meaningful engagement with local markets and residents, driving impactful change towards a sustainable future.
