Deliver exceptional customer service in Calgary as a Customer Care Representative using strong telephone communication and organized client support skills.
Jeff Cooke Insurance Agency seeks a full-time, in-office representative to welcome clients, manage inquiries, and support office operations. The position includes outbound client outreach, relationship building, record maintenance, and goal-focused service. Candidates need at least two years of exceptional customer service experience.
Key Responsibilities:
- Welcome clients, visitors, and callers professionally
- Manage incoming calls and direct inquiries appropriately
- Make outbound calls through the In-Book Client Outreach Program
- Maintain accurate client information and records
- Support administrative workflows and office coordination
Requirements:
- At least two years of exceptional customer service experience
- Strong verbal communication and telephone skills
- Confidence initiating conversations and making outbound calls
- Strong organization and multitasking abilities
- Permanent Resident or Canadian Citizen work status
Bring personable communication, organized administration, and client care skills to Jeff Cooke Insurance Agency in Calgary.
Customer Care Representative Calgary employer: Jeff Cooke - Desjardins Insurance Agent
Jeff Cooke - Desjardins Insurance Agent offers a dynamic work environment where employees can thrive in customer service roles. The company emphasizes professional growth through skill development and client engagement opportunities. With a focus on creating positive client experiences, it fosters a supportive culture that values organization and proactive communication.
Contact Details:
Jeff Cooke - Desjardins Insurance Agent Recruitment Team
