Back of House Manager in Edmonton

Back of House Manager in Edmonton

Edmonton Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead stockroom operations, manage deliveries, and ensure inventory accuracy.
  • Company: Join JD Sports, a leading global retailer in sports-fashion.
  • Benefits: Competitive pay, inclusive culture, and opportunities for growth.
  • Other info: Passion for streetwear and sneaker culture is a plus!
  • Why this job: Be part of a dynamic team and inspire the next generation of consumers.
  • Qualifications: 3+ years in stockroom/distribution and 2+ years in management.

The predicted salary is between 40500 - 49500 $ per year.

Department

Retail

Location

JD Sports West Edmonton Mall

Workplace Type

On-Site

Job Type

  • Full-Time, Temporary Contract until November 2027
  • THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.

Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.

With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture.

JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market.

Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

THE ROLE

As Back of House Manager, you will own all activity happening in the BOH.

This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards.

This is a key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada's BOH Manager (Support Office).

Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily!

The ideal candidate will have a high sense of urgency, be self driven & motivated, have a keen eye for detail and accuracy.

Duties/Responsibilities

  • Lead day-to-day operations of the stockroom (BOH). Ensure accurate labeling, logical placement, and maintaining general order & cleanliness of the BOH.
  • Managing daily e-commerce fulfillment, which consists of picking, packing and shipping orders direct to our customers.
  • Communicate daily with customer service, support office leaders, and other stores via slack, email or other channels.
  • Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels & sales.
  • Oversea store supplies, ensuring the retail store has everything it needs for daily/weekly operation.
  • Lead by example while providing a positive and inclusive work environment for the entireteam.
  • Encourage and foster personal progression throughout the staff team.
  • As part of the management team, you will be responsible to fully understand & work within company guidelines, policies and procedures.
  • Helping with onboarding and training of new starters.
  • Maintain an awareness of all product knowledge, and current or upcoming product / trends.

Required Skills, Experience, and Behaviors

  • 3+ years stockroom and/or distribution center experience
  • 2+ years people management experience
  • Excellent verbal and written communication skills.
  • Strong attention to detail and task oriented.
  • Must have a high sense of urgency. Being both proactive and organized.
  • Full time availability – standard daily starts as early 8am, and occasional late nights, weekends, and holidays in line with changing business needs.
  • Proven experience supervising, training and developing team members.
  • Strong cognitive and mathematical skills, including problem analysis, decision making andfinancial analysis.
  • High level of ethics, values, integrity, and trust.
  • Openness to feedback and willingness to develop.
  • Leadership - You're an inspirational and dynamic leader who is naturally warm andcompassionate towards others with an insatiable drive to exceed results and celebratesuccesses.
  • Bonus points for…
  • Being passionate and knowledgeable about streetwear and sneaker culture.
  • G-Suite, experience with Gmail, Google Docs, Sheets is an asset.
  • Experience with Jesta POS, Shopify and Slack platform is an asset.

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment.

We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

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Back of House Manager in Edmonton employer: JD Sports Fashion PLC

JD Sports Canada is an exceptional employer that fosters a dynamic and supportive work environment at our Fairview Pointe Claire location. As a part-time Back of House Coordinator, you will benefit from hands-on training, opportunities for professional growth, and a collaborative culture that values your contributions. Join us to enhance your operational skills while being part of a rapidly expanding team in the vibrant retail sector.

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Contact Details:

JD Sports Fashion PLC Recruitment Team

We think you need these skills to ace Back of House Manager in Edmonton

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Customer Service
Physical Stamina