Support healthcare clinics remotely as a Virtual Receptionist using Jane, patient scheduling, and clear, compassionate phone communication. Work from anywhere in Canada.
Jane's Admin Services team supports clinics through Ginger Desk, its human-led virtual admin service. As a Virtual Receptionist, you will answer patient calls, manage appointments, and coordinate with Virtual Assistants. Your work helps practitioners reclaim time while ensuring patients receive accurate, professional support. The position suits experienced clinic receptionists who know Jane and understand healthcare administration.
Key Responsibilities:
- Answer patient calls for a group of clinics
- Book, change, and cancel appointments in Jane
- Resolve questions during the first call whenever possible
- Coordinate details and follow-ups with Virtual Assistants
- Protect patient information under PIPEDA and HIPAA standards
Requirements:
- Three-plus years of healthcare or wellness clinic administration
- About two years using Jane for scheduling and invoicing
- Excellent verbal communication and professional phone manner
- Strong problem-solving skills and attention to detail
- Canadian location and Monday-to-Friday availability required
Bring clinic reception experience, Jane expertise, and patient-focused communication to Jane's remote healthcare administration team across Canada.
Healthcare Virtual Receptionist Jane in North Vancouver employer: Jane App
At Jane, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our work culture fosters a supportive environment where employees are encouraged to grow and develop their skills, particularly in the dynamic field of data engineering. Located in a vibrant community, we offer competitive benefits and unique opportunities for professional advancement, making Jane a rewarding place to build a meaningful career.
