Spellbook is seeking a Customer Success Operations Manager in Canada to define and lead the post-sale function. You will own reporting, forecasting, tooling, and processes, partnering with CS leadership to remove friction while working with GTM teams to align strategy with company goals.
You will design operating models, drive adoption of new processes, and oversee the CS tech stack, data models, and cross-functional initiatives to scale the business.
Post-Sales Operations & Strategy Lead in Ottawa employer: Jaide Health
Cohere is an exceptional employer that fosters a collaborative and mission-driven culture, making it an ideal place for professionals looking to make a significant impact in the AI industry. With a strong focus on employee growth, we offer extensive benefits including generous vacation time, health and dental coverage, and a supportive environment for career development. Our Toronto headquarters, along with global offices, provides a dynamic work atmosphere where innovative ideas thrive and every team member's contributions are valued.
