Customer Success Manager in Montréal

Customer Success Manager in Montréal

Montréal Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage client relationships and drive growth with AI-powered marketing solutions.
  • Company: Fast-growing AI tech company focused on helping businesses thrive.
  • Benefits: Competitive salary, quarterly performance bonuses, and opportunities for professional growth.
  • Other info: Dynamic startup environment with a focus on collaboration and innovation.
  • Why this job: Be a key player in transforming businesses with innovative AI tools.
  • Qualifications: 5-10 years experience in customer success or product growth, strong problem-solving skills.

The predicted salary is between 90000 - 110000 $ per year.

Our client is a fast-growing AI technology company helping small and medium-sized businesses accelerate growth through AI-powered marketing solutions, including paid advertising, SEO, and digital optimization. We’re looking for a Product Growth Manager to bridge product development and client success. You’ll manage a portfolio of client accounts, identify opportunities to drive growth and retention, and build AI-powered solutions that help businesses get more value from the platform.

What you’ll do:

  • Manage relationships across a portfolio of 175+ client accounts, serving as their primary point of contact
  • Meet with clients to understand business goals, identify growth opportunities, and drive product adoption
  • Collaborate with the product team to develop solutions that improve client outcomes
  • Build AI-powered tools, workflows, and solutions using platforms like Codex and Claude Code
  • Drive account expansion, retention, and adoption across the company's product suite

What we’re looking for:

  • 5–10 years of professional experience, ideally in a startup, consulting, or high-ownership generalist role
  • Strong problem-solving skills with the ability to learn quickly and operate independently
  • Hands-on experience building solutions with AI tools such as Codex, Claude Code, or similar
  • Excellent communication and relationship-building skills, with confidence engaging business owners
  • Entrepreneurial, technically curious, and motivated to grow within product and engineering

Nice to have:

  • Experience in product growth, account management, or customer success
  • Familiarity with AI-powered marketing, SaaS, or digital advertising
  • Experience driving customer retention, expansion, or net revenue retention

Quarterly performance bonus of up to $5,000 tied to net revenue retention.

Customer Success Manager in Montréal employer: Jagger

Join a dynamic startup in the heart of the furniture manufacturing industry, where creativity meets collaboration. As a Design Lead, you'll thrive in a supportive work culture that values innovation and teamwork, while enjoying opportunities for professional growth and development. With a focus on hands-on leadership and direct client engagement, this role offers a unique chance to shape custom designs and lead a passionate team in a vibrant environment.

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Contact Details:

Jagger Recruitment Team

We think you need these skills to ace Customer Success Manager in Montréal

Client Relationship Management
Growth Strategy Development
AI Tools Proficiency
Problem-Solving Skills
Communication Skills
Account Management
Product Adoption Strategies