Senior Development Officer in Toronto

Your work will help transform youth mental health across Canada. As Senior Development Officer, you’ll play a key role in securing the funding that powers Jack.org’s mission. By building meaningful relationships with major donors and inspiring them to invest in youth mental health, you’ll help ensure we have the resources to create lasting change in communities across Canada.

This role is about more than fundraising. You’ll build and nurture relationships with donors who share our vision, understanding their interests and motivations to create meaningful opportunities for engagement. Through thoughtful cultivation, strategic solicitation, and exceptional stewardship, you’ll inspire donors to deepen their commitment to Jack.org.

You’ll take ownership of your fundraising goals. With a focus on major gifts of $10,000 and above, you’ll manage a portfolio of donors and prospects, identify new opportunities, and develop strategies to grow revenue. You’ll have the opportunity to take initiative, build your own prospect pipeline, and drive progress toward an ambitious annual fundraising target.

You’ll connect donors to the mission. You’ll work closely with teams across Jack.org, including Programs and Marketing, to bring our work to life for donors. By understanding our programs and the issues affecting youth mental health, you’ll connect donor interests with opportunities to make a tangible difference.

You’ll help build lasting partnerships. Jack.org is a growing, evolving organization, and this role offers the opportunity to strengthen our major gifts program, explore creative approaches to donor engagement, and develop strategies that support sustainable revenue growth. You’ll help turn donor relationships into long-term partnerships that advance our mission.

Jack.org relies on the generosity of donors to deliver programs, resources, and initiatives that transform the way we understand and approach youth mental health across Canada. Strong donor relationships and sustainable fundraising revenue are essential to expanding our reach and deepening our impact.

Reporting into the Director, Development, the Senior Development Officer is a result-oriented front line fundraiser focused on major donors in the $10,000+ range. The position manages a portfolio of donors and seeks to deepen engagement and raise funds for Jack.org. Responsible for the identification of new prospects through external research and upgrading from current mid-level and annual programs, and working with them through the development cycle.

With a specific focus on new revenue generation, the Senior Development Officer is responsible for a personal revenue target of an estimated $1.5M annually.

Job Responsibilities Include:

• Develop and execute management strategies and action plans to identify, cultivate, solicit, and steward donors and track progress towards goals.
• Develop donor engagement and solicitation strategies through various tactics such as face-to-face, phone, email, and video to acquire, retain and reactivate major donors.
• Collaborate with programs and marketing teams to elevate the engagement and engage prospects in mission work.
• Provide regular status reports, related Major Gift donor cultivation cycles and annual forecasted revenues against the Individual Giving Team annual budget.
• Reach targeted quarterly, and annual cultivation, solicitation, and revenue goals.
• Prepare high-quality funding communications (briefing notes, proposals, LOIs, stewardship reports) by determining concepts, establishing priorities and target dates, gathering and formatting information, writing drafts, and obtaining approvals.
• Maintain accurate and consistent donor activity tracking in the Salesforce database, including call reports, moves management and database updates.
• Participate in setting revenue targets for the portfolio alongside the Director, Development.
• Support Director in annual budget and planning process.
• Learn about our work in depth and actively stay abreast of mission activity in relation to partner interests to provide relevant and meaningful information and opportunities for support and engagement.

Desired Skills, Competencies:

• Five (5)+ years of progressive revenue development experience in fundraising, sales, marketing, communications, events, and/or NFP fundraising and a proven track record of closing gifts at the $10,000 + level.
• Knowledge of regulatory framework and ethical fundraising practices required.
• A University degree, college diploma or equivalent years work experience in fundraising, marketing, sales, communications, account management or other relevant disciplines.
• Results oriented in a mission-driven environment.
• Emotional intelligence, including the ability to read people and situations, as well as high levels of self-awareness and compassion.
• Experience and expertise in writing and editing proposals that are both logical and engaging.
• Excellent natural relationship-building/management skills both internally and externally.
• Demonstrated experience in independent prospect pipeline development.
• The ability to work independently in a hybrid environment while at the same time ensuring collaboration and teamwork.
• A creative approach to cultivation and stewardship.
• Entrepreneurial-minded with the ability to navigate complex situations.
• Superior verbal and written communication skills, including public speaking.
• Experience with Salesforce or relational databases and donor database report tracking to ensure appropriate prospect/donor documentation.
• Excellent computer skills (Microsoft Office, G-Suite).

Other Considerations:

French Language Proficiency an asset. This position is based in Toronto and typically follows a hybrid work model, however, candidates based elsewhere in Canada may also be considered for a fully remote arrangement. This role is a full time, regular position.

At Jack.org, we strongly believe that having a diverse team with various skills and abilities inspires creativity and drives innovation. We are committed to building a team representative of different backgrounds and perspectives, and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Don’t meet every single requirement? We know that women, racialized people, LGBTQ2S+ individuals, and people with disabilities may hesitate to apply if they don’t meet 100% of the qualifications. At Jack.org, we are committed to building a diverse, inclusive, authentic, and accountable workplace. If this role excites you, we encourage you to apply.

Reasonable accommodations are available on request for candidates taking part in all aspects of the hiring process. Please contact accessibility@jack.org.