At a Glance
- Tasks: Lead underwriting and claims management for life insurance, ensuring compliance and fairness.
- Company: Join ivari, a diverse and inclusive life insurance company making a difference.
- Benefits: Competitive salary, health benefits from Day 1, hybrid work, and professional development.
- Other info: Collaborative culture where your contributions are valued and recognized.
- Why this job: Make a real impact in the life insurance industry while growing your career.
- Qualifications: 5+ years in life insurance underwriting and claims, strong communication skills required.
The predicted salary is between 113500 - 156000 $ per year.
About Us
With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services. At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.
Here’s the job opportunity… This position is a new vacancy. As our Senior Consultant, Underwriting, Claims & Risk Management, you will play a key role in ensuring the fair, timely, consistent and compliant underwriting and adjudication of complex life, disability and critical illness applications and claims. As a trusted technical advisor, you will partner with distribution teams, internal stakeholders and external parties to provide expert guidance on complex applications and claims, contestability investigations, escalated advisor concerns and regulatory matters. Your expertise will help protect the organization from financial, legal, regulatory and reputational risk.
What you will do…
- Assess complex and escalated life, critical illness and disability applications and claims to ensure consistency.
- Provide technical guidance on underwriting decisions, claims investigations, reinsurance referrals and advisor inquiries on a timely basis with a consistent approach to decisions.
- Review contestable and complex claims involving alleged non-disclosure, misrepresentation, or fraud.
- Conduct underwriting reviews of claim investigations and provide expert technical opinion identifying and escalating potentially fraudulent claims.
- Investigate and recommend claim payment, denial or policy rescissions based on evidence.
- Support audit, compliance and regulatory reviews while strengthening governance standards and controls.
- Analyze underwriting and claims trends to identify emerging risks and improve business and customer outcomes.
- Build strong relationships with advisors, MGAs and business partners by clearly communicating decisions and providing education and support.
- Participate in audit, compliance and regulatory reviews, and support the development of governance standards and controls.
- Contribute to enterprise risk management initiatives by identifying quality issues, trends and opportunities for improvement.
- Analyze underwriting and claims data to identify emerging mortality, morbidity and operational risks.
- Support predictive analytics to produce meaningful insights that support business decision making.
- Participate in innovation projects and pilot initiatives that improve risk selection, operational performance and customer outcomes.
What we are looking for…
- Minimum 5 years’ experience underwriting life insurance policies at a senior level is required.
- Additionally, 3-5 years experience adjudicating life insurance claims is also required.
- A thorough understanding of the life insurance industry, underwriting practices, claims adjudication, regulatory requirements, market conduct expectations, consumer protection considerations, and industry trends is required.
- One or more of the following designations are required: FALU, FLMI, LOMA, ALHC, FLHC.
- Strong communication skills and interpersonal skills.
- Ability to proactively identify opportunities for improvement and contribute to continuous improvement initiatives.
- Deep technical expertise in underwriting, claims adjudication and contestable investigations.
- Leadership skills to mentor, coach and provide consultation to underwriters.
What we pay… Pay Range: $113,500 - $156,000
What's in it for you
- Competitive compensation and annual bonus opportunity.
- Comprehensive health and dental benefits for you and your family.
- Pension and employee savings plans with company matching contributions.
- Hybrid work arrangement with dedicated in-office collaboration days.
- Competitive vacation and paid time-off programs.
- Professional development and continuous learning opportunities.
- Collaborative culture where individual contributions have visible impact.
- Wellness programs supporting physical and mental health.
Who you are… Someone who enjoys a culture where everyone is genuinely respectful and you can be your authentic self every day. Your contributions and opinions are not only sought but valued. You know the importance of, and live by, our core values of…
- Bringing clarity and focus to your work.
- Taking ownership and doing what you say you will.
- Remaining flexible.
- Collaborating with others.
Does this sound like you? We’re looking for great people to join our team! Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.
A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.
Senior Consultant, Underwriting, Claims & Risk Management in Toronto employer: IVARI
At ivari, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support. Our commitment to employee growth is evident through our focus on mentorship and professional development, ensuring that every team member can thrive in their career. Located in Canada, we offer a dynamic work environment where diverse perspectives are valued, and employees are empowered to make a meaningful impact in the life insurance industry.
