Deliver exceptional service to ABC clients as an experienced Customer Service Representative. Ensure a world-class experience by responding to inquiries and managing orders in a full-time role.
As a key member of the team, you will support ABC's clients and maintain communication with transportation, vendors, and suppliers. Your role demands strong relationship-building skills and familiarity with Warehouse Management Systems. You will directly impact customer satisfaction through effective problem resolution while adhering to Health and Safety standards.
Key Responsibilities:
- Manage processing of client orders and inventory
- Prepare shipping requirements and ensure timely dispatch
- Enter data accurately into Warehouse Management System
- Resolve service problems with effective communication
- Build strong relationships with clients for positive experiences
Requirements:
- Education in Customer Service preferred
- Minimum 2 years in Customer Service, preferably 3PL
- 2 years experience with Warehouse Management Systems
- Strong skills in Microsoft Office applications
- Excellent organizational and problem-solving abilities
Bring your proven customer service expertise to elevate ABC's client experiences and drive satisfaction.
Experienced Customer Service Representative at ABC in Mississauga employer: ITN Logistics Group
ITN/Scan Global Logistics is an exceptional employer located in Mississauga, ON, offering a dynamic work environment where employees can thrive in their roles as Air Import Coordinators. With a strong focus on employee growth and development, the company fosters a culture of open communication and teamwork, ensuring that every team member feels valued and empowered to contribute to process improvements. Additionally, ITN's commitment to providing superior customer service creates a rewarding atmosphere where employees can take pride in their work and build lasting relationships with clients.
